Frequently Asked Questions

 The Kids Kloset is a unique online + in-person consignment experience serving families in Long Island, NY and Lake Norman Area in North Carolina. Shop high-quality, gently used items for kids, women, men, and home—either online from the comfort of your couch or in person at our pop-up events (available in Denver, NC). Selling is just as easy: list your items online and let us do the heavy lifting. When the sale ends, buyers get a simple local pick-up option or we deliver. Of course in person pop up events, you walk right out with your deals so scoring great stuff stays convenient from start to finish. 

 Our online sales run for one week at www.virtualtkk.com, allowing you to browse thousands of items across categories. Use filters to search by brand, size, or type, and add items to your cart for checkout. Items are picked up a few days after the event or we can deliver for a fee. Our In Person sale in Denver NC runs Thursday to Sunday with presale days, public days and 2 discount days. 

For online sales, after the sale ends, all purchased items will be available for pick-up at the published venue. It is usually Farmingdale or Riverhead and we usually alternate each event location, on the designated date. Pick up is quick and easy. We will have all your orders combined for you.  Of course in person is just that, in person.

 All sales are final, but we guarantee the quality of every item sold. If an item does not meet our quality standards at online sale pick-up, we’ll issue a refund on the spot. You also have 48 hours to review at home and if you have any issue, you can request a review on our online portal. See the Quality Guarantee Policy for more details.  For in person pop up events, make sure you are happy with your items before leaving the venue. All sales final.

 Selling is simple! Create an account online, pay a small registration fee, list your items online with a photo and description for online sales, and drop them off your sold items at our sorting location. We handle the rest.  For in person sales, you register the same way, tag all your items you want to sell and drop them off at a drop off appt time that you select. You can pick up unsold items or donate or both.